Protecting your personal data is one of the main concerns of VISION TRADING GRUP SRL, headquartered in Chitila, Ilfov, Romania, acting as the data controller.

This document is intended to inform you regarding the processing of your personal data in the context of using the website drsoleil.ro, hereinafter referred to as the "Website".

Contents

1. Categories of personal data processed
2. Purposes and legal basis of processing
3. Data retention period
4. Disclosure of personal data
5. Transfer of personal data
6. Your rights
7. Children's privacy
8. Changes to the privacy policy

1. Categories of Personal Data Processed

A. If you are a customer of the Website, your personal data may be processed, such as:

• First and last name
• Phone number
• Email address
• Billing address
• Delivery address
• Data regarding how you use the Website (for example, your browsing behavior / preferences / habits)
• Any other categories of data that you directly provide in the context of creating a user account, placing an order through the Website, or otherwise resulting from your use of the Website

If you use your Facebook or Google account to create a user account on the Website, the following publicly available profile data displayed by those applications may be processed:

• Username
• Email address

If you choose to create a user account only before completing an order for a product available on the Website, your email address will be requested and used to automatically create an account.

If you do not complete the order, your email address and other provided data will not be stored by VISION TRADING GRUP SRL, and the created account will be automatically deleted.

B. If you are a visitor of the Website, your personal data may be processed as follows:

Data provided directly:

Information provided through the Website in sections such as:

• Contact
• Questions
• Complaints

to the extent that you contact us using these channels.

Data provided indirectly:

• IP address
• Browser used
• Browsing duration
• Search history
• Operating system used
• Language settings
• Pages viewed
• Complete URL paths
• Click sequences to, through, and from our Website
• Viewed or searched information/products
• Time spent on certain pages
• Information regarding interactions with pages (e.g., scrolling, clicks, mouse movements)
• User behavior data

2. Purposes and Legal Basis of Processing

A. If you are a customer of the Website, your personal data is processed for:

Contractual relationship management

Including:

• receiving orders
• validating orders
• shipping orders
• invoicing orders
• informing you about order status
• organizing product returns

Legal basis:
The processing of your data for this purpose is based on the contract concluded between you and VISION TRADING GRUP SRL, as defined in the Terms and Conditions available at:

drsoleil.ro/termeni-si-conditii

Providing personal data is necessary for the execution of this contract. Refusal to provide such data may result in the impossibility of carrying out the contractual relationship between you and VISION TRADING GRUP SRL.
 

Compliance with legal obligations

Including obligations related to:

• taxation
• accounting requirements
• archiving obligations

Legal basis:
Processing for this purpose is necessary in order to comply with legal obligations. Failure to provide such data may prevent us from fulfilling our legal obligations and therefore from providing our services.
 

Marketing activities

Including sending commercial communications regarding products and services through:

• Email
• SMS

Legal basis:
Processing for this purpose is based on your consent, if you choose to provide it.

You may express your consent by selecting the corresponding checkbox when creating your account or later through the "My Account Information" section.

To unsubscribe from receiving such communications, you may use the unsubscribe option available at the end of each email/SMS or access the "My Account Information" section.

Providing your data for this purpose is voluntary and refusal will not result in any negative consequences.
 

Analytics and user experience improvement

Including:

• analyses and reports regarding Website functionality
• creating consumption preference profiles
• improving the user experience offered on the Website

Legal basis:
Processing for this purpose is based on the legitimate interest of VISION TRADING GRUP SRL to continuously improve customer experience on the Website.

Providing your data for this purpose is voluntary and refusal will not result in any negative consequences.
 

B. If you are a Website visitor, Vision Trading Grup SRL processes your personal data for:

Marketing activities

Including commercial communications regarding products and services through:

• Email
• SMS

Legal basis:
Processing is based on your consent if you choose to provide it.

You may express consent by completing and checking the corresponding box in the newsletter subscription form available on the Website.

You may unsubscribe at any time through the unsubscribe option available in each communication.

Providing your data is voluntary and refusal will not result in any negative consequences.
 

Complaint handling and Website improvement

Including:

• complaint handling
• monitoring Website traffic
• improving user experience

Legal basis:
Processing is based on the legitimate interest of VISION TRADING GRUP SRL to ensure proper Website operation and continuously improve visitor experience, including resolving comments, questions, or complaints.

 

3. Data Retention Period

Your personal data will be processed for as long as necessary to achieve the processing purposes mentioned above.

If you are a customer, we will process your personal data throughout the duration of the contractual relationship and subsequently in accordance with the legal obligations applicable to us (for example, in the case of accounting and financial supporting documents, where the retention period established by law is 10 years from the end of the financial year during which they were issued).

If you are a customer and choose to delete your user account by pressing the "Delete Account" button in the "My Account Information" section, this action will be interpreted as your decision to unsubscribe from commercial communications through which we keep you informed about products and services offered through the Website.

Accordingly, if you choose to delete your user account, we will no longer send you such emails and/or SMS messages.

However, please note that deleting your account will not automatically result in the deletion of your personal data.

If you wish to stop the processing of your personal data or request the deletion of your data, you may exercise your rights described in Section 6 below.

If you request account deletion while there is at least one active order associated with that account, the deletion request may only be registered after the delivery of products and completion of the last active order.

If you withdraw your consent for processing personal data for marketing purposes, the processing of your personal data for this purpose will cease, without affecting processing activities carried out based on your consent before its withdrawal.

 

4. Disclosure of Personal Data

We do not rent or sell your personal data to third parties.

In addition to the controller, in certain situations personal data may be accessible to third parties such as:

• service providers;
• transportation operators;
• hosting providers;
• IT companies;

who may, if necessary, act as processors on behalf of the Controller.

These parties are contractually obligated to maintain the confidentiality of the data and to use it exclusively for the purposes for which it was provided.

We may also disclose your personal data to central or local public authorities in the following situations, including but not limited to:

• for Website administration;
• where such communication is necessary for granting prizes or other benefits to data subjects obtained through participation in promotional campaigns organized through the Website;
• for maintaining, personalizing, and improving the Website and services provided through it;
• for conducting data analysis, testing and research, monitoring usage and activity trends, developing security features, and authenticating users;
• for sending marketing communications, under the conditions and within the limits provided by law;
• where disclosure of personal data is required by law.

5. Transfer of Personal Data

Personal data provided may be transferred outside Romania, but only to countries within the European Union.
 

6. Your Rights

Under applicable legislation regarding personal data processing, as a data subject you benefit from the following rights:

• Right to information – the right to receive details regarding processing activities carried out by VISION TRADING GRUP SRL, as described in this document;
• Right of access – the right to obtain confirmation regarding whether personal data is being processed and details concerning processing activities, such as the manner in which data is processed, the purposes of processing, recipients or categories of recipients of the data, etc.;
• Right to rectification – the right to obtain the correction of inaccurate or incomplete personal data without undue delay;
• Right to erasure ("Right to be Forgotten") – subject to certain conditions. Following a deletion request, data may be anonymized (thus removing its personal character) and subsequently processed for statistical purposes;
• Right to restriction of processing under certain conditions;
• Right to data portability – the right to receive personal data in a structured, commonly used, and machine-readable format and to have such data transmitted to another data controller where legally applicable;
• Right to object
  • regarding processing activities through submission of a request as described below;
  • at any time, based on reasons related to the data subject's particular situation, where processing is based on the legitimate interest of VISION TRADING GRUP SRL or public interest, except where compelling legitimate grounds exist that override the interests, rights, and freedoms of the data subject or where processing is necessary for the establishment, exercise, or defense of legal claims;
  • at any time, free of charge and without justification, to the processing of personal data for direct marketing purposes;
• Right not to be subject to automated decision-making, including profiling, that produces legal effects concerning the data subject or similarly significantly affects them;
• Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing or with competent courts, if considered necessary.

For additional questions regarding the processing of personal data or to exercise your rights, please contact us at: online@drsoleil.ro
 

7. Children's Privacy

We do not knowingly contact or collect information from individuals under the age of 18 years. The Website is not intended to request any type of information from persons under 18 years of age.

If we inadvertently obtain such information and are informed of this situation, we will obtain the appropriate parental consent to use the information or, if this is not possible, we will delete such information from our servers.

If you wish to notify us regarding information related to persons under the age of 18, please contact us at: online@drsoleil.ro
 

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy.

In the event of significant future changes, you will be notified by email (where possible) or through a specific notice displayed on the Website.

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